Where It Started
I've been helping businesses think better for as long as I can remember.
As a kid, I sat with my father every night while he went over the day from his vending machine business. We didn't just talk about day-to-day operations. We talked about what could be better, what decisions mattered, and how the business could grow not for ambition's sake, but so he could be less stressed and we could have more time together.
That was my first exposure to systems, tradeoffs, and the real cost of running a business.
The Unconventional Path
I grew up with severe ADHD that went undiagnosed for years. I was creative, fast-thinking, and unpredictable. I could see problems early, connect ideas quickly, and spot better paths forward but I struggled with follow-through and analysis paralysis. That combination meant I often wasn't taken seriously, even when my ideas were right.
At the same time, I spent a lot of my childhood in hospitals with my grandparents during long illnesses. Hospitals felt strangely calm to me. I was drawn to the technology, the complexity, the teamwork, and the seriousness of purpose. Most of all, I respected the nursing staff, the way they solved problems under pressure, helped people at their worst, and were universally trusted.
I knew I wanted that credibility. I wanted to help people in a way that mattered and would always be taken seriously.
"Assess the system. Identify the real problem. Prioritize what actually moves outcomes. Act."
Why Clinical Training Matters
After earning a degree in marketing, management, and entrepreneurship, I went back to school and became a registered nurse. That decision changed everything.
Nursing gave me a foundation of discipline, accountability, and trust. It also sharpened how I think: assess the system, identify the real problem, prioritize what actually moves outcomes, and act.
In clinical work, you don't have the luxury of vague recommendations. You diagnose. You intervene. You measure results. Lives depend on it.
With that credibility came the confidence to fully be who I am.
Our Clinical Standard (Quality Assurance)
Look-Silverstein Manufacturing is a family business. I lead every diagnostic and client engagement.
Amanda Look, R.N. serves as our internal Quality Assurance lead. She reviews our findings and recommendations to ensure they are evidence-based, consistent, and defensible before they ever reach a leadership team.
The goal is simple: move fast, but keep a clinical standard for accuracy and decision quality.
What We Do Now
Today, we help manufacturing companies see what they're missing.
We combine clinical-style analysis with modern technology, go-to-market strategy, and systems thinking to uncover hidden revenue opportunities. We stay on the cutting edge not because it's trendy, but because tools exist to solve real problems.
At the core, we're still doing what I did with my father at the kitchen table: helping good businesses make better decisions, reduce stress inside their systems, and reach their true potential.